Orientation Specialist

Job Description: 

The Orientation Specialist is responsible for leading the onboarding experience for new students and families across a designated cluster of schools, ensuring a smooth, engaging, and consistent transition into the school community. This role facilitates orientation sessions, monitors early student engagement, and provides proactive outreach and intervention during the critical first 9 weeks of enrollment.

Working across multiple schools, the Orientation Specialist uses data to identify trends, support retention efforts, and collaborate with school teams to improve onboarding effectiveness and student success.

Primary Responsibilities: 

• Facilitate all student and family orientation sessions (virtual and regional) across a designated cluster of schools. 
• Ensure a consistent, high-quality onboarding experience aligned with school expectations, policies, and procedures. 
• Assistin the development and organization of student binders to support academic success and program compliance.
• Monitor attendance and engagement for new student cohorts during the first9weeksacross all assigned schools. 
• Track onboarding milestones andidentifystudents at risk of disengagement early in the enrollment period. 
• Conduct outreach to students and families to address barriers and support successful school integration. 
• Implement early intervention strategies to improve student engagement and retention across the cluster. 
• Collaborate with school staff to align onboarding processes and ensure consistent student support across all sites. 
• Maintainaccuraterecords of student participation, outreach efforts, and interventions. 
• Analyze onboarding and retention data toidentifytrends, gaps, and opportunities across schools. 
• Develop and deliver regular reports on onboarding effectiveness and retention outcomes for each school and the overall cluster. 

• Provide actionable recommendations to improve orientation processes and early retention strategies. 
• Support continuous improvement of orientation materials, systems, and delivery methods across the cluster.
• Perform other duties as assigned by the supervisor.

Job Requirements: 

• Bachelor’s degree inEducation, Communications, Student Services, or related field preferred.
• 1–3 years of experience in student services, onboarding, education, or a related role. 
• Experience supporting multiple sites or schools (preferred). 
• Strong presentation and facilitation skills, with the ability to engage diverse audiences. 
• Excellent communication and interpersonal skills; bilingual (English/Spanish) preferred. 
• Strong organizational and time management skills with the ability to manage multiple schools and cohorts. 
• Ability to analyze data andidentifytrends related to student engagement and retention. 
• Proficiencyin Microsoft Office and student information systems (e.g., PowerSchool, STARS, or similar). 
• Ability to build relationships with students, families, and school staff across multiple locations. 
• Flexible and adaptable, with the ability to support both virtual and in-person events.
• Validstate driver’s license