Network/Telecom Specialist- Tier I

Complete Description

• Candidate will be working onsite for the duration of the engagement.
  
  

Skills Required

• Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
• Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
• Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
• Self-motivated, enthusiastic, and able to handle multiple support cases
• Strong writing skills to maintain organized documentation
• Customer-oriented, and capable of providing high levels of client satisfaction
• Collaborate and work well with others
• Experience with VOIP technologies is a plus
• Experience in a NOC environment is preferred.
• Strong skills in working with clients and communication
• Knowledge of network cabling, network classification and network topology
  
  

Skill

Required / Desired

Amount

of Experience

Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

Required 3 Years

Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco

Required 3 Years

Strong writing skills to maintain organized documentation

Required 3 Years

Knowledge of network cabling, network classification and network topology

Required 3 Years

Experience with VOIP technologies is a plus

Highly desired 3 Years

Experience In a NOC Environment Is Preferred

Highly desired 3 Years