Director of Operations

Position Title: Director of Operations
Company: Alps Ltd
Location: Hybrid (In-Person & Remote)

At Alps Ltd, we are committed to providing exceptional care and support services to individuals with developmental disabilities. We believe that quality service begins with a dedicated, proactive, and innovative team. As we continue to grow, we are looking for a key team member to help streamline our internal operations, support our supervisors and staff, and play a pivotal role in our organization’s development.

Position Type:

Hybrid

• In-Office: Monday, Tuesday, Wednesday (9:00 AM – 3:00 PM)
• Remote: Thursday & Friday
• Home visits on Thursdays and Zoom meetings as needed (Thursday/Friday)
• Tuesday: Mandatory in-office meeting with all supervisors

Compensation:

• Salary: $68,000 annually
• Benefits:
• 10 days paid vacation per year (flexible)
• Currently no additional benefits
• Additional incentives available for referrals and company growth initiatives

Key Responsibilities:

OISP & Monthly Meetings

• Manage all communication related to OISP (Individual Service Plans) and monthly meetings
• Serve as the central point of contact for coordinating meetings and individual-related updates
• Setting up new individuals

Scheduling & Time Off

• Oversee initial scheduling for all new staff
• Provide assistance to supervisors with ongoing scheduling issues
• Review and approve time-off requests in collaboration with the office manager
• Monitor shift coverage efforts, ensuring supervisors secure coverage in advance
• Coordinate mandatory annual in-person and biannual Zoom meetings for all staff

HR Responsibilities

• Expedite the hiring process to fill open positions promptly with minimal training needs
• Maintain records of disciplinary actions, absences, and incidents of insubordination
• Support the office manager in compliance-related staff communications
• Conduct onboarding and initial training using company-provided materials

Incident Management

• Review incident reports and ensure proper submission to MUI and Service Coordination
• Follow established MUI reporting guidelines thoroughly

HSC Services Support

• Add new staff to the Anywhere system for medication passing and time tracking
• Collaborate with the HSC Nurse to provide any necessary staff-related information

LPS Documentation

• Complete LPS notes for individuals when supervisors are unable to do so

Billing Oversight

• Ensure accuracy in the CAP Sheet, Billing Sheet, and Anywhere system records
• You will not be responsible for submitting billing, only verifying its accuracy

Client Referrals & Growth

• Assist in expanding Alps Ltd’s clientele base
• Eligible for additional compensation based on new referrals under your coordination

What We’re Looking For:

• A proactive and organized individual with strong leadership and communication skills
• A creative thinker who’s comfortable improving systems and making impactful decisions
• Experience in staffing, HR, or operations management (especially in home healthcare or service-based industries) is highly preferred
• Ability to work independently and adapt to evolving responsibilities

Note: This role is dynamic and may evolve with time. We are looking for someone who is flexible, solution-oriented, and ready to contribute to a growing organization.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Work Location: Hybrid remote in Columbus, OH 43230

Salary : $65,000 - $70,000