What are the responsibilities and job description for the EV Charger - Field Service Technician- Kansas City position at Alpitronic GmbH?
Key Responsibilities:
• Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)
• Work independently and as a team to drive maximum repair efficiency.
• Consistently and concisely detail and document repairs.
• Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products.
• In agreement with the service coordinator, organization of the service interventions in the respective area of work.
Qualifications:
• Technical training/certificate or work experiences in the field of electrical engineering or demonstrated ability to learn new technologies and processes.
• Experiences as an electrician in the low-voltage range (up to 1,000 V).
• 2+ years of support role in the eMobility/EV Charging industry
• Basic skills for software and diagnostic
• Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication)
• Confident handling of MS Office programs (Windows, Excel, Word)
• Understanding of customer needs and requirements
• A strong communicator capable of interacting professionally with colleagues, partners and customers in high pressure, time sensitive, environments.
• Willing to work flexible hours and overtime on short notice as customer escalations require.
• Ability to lift 75lbs (Components and Units can be heavy and cumbersome).
• Moving up and down ladders repeatedly (Some components may be stacked on shelving and retrieved by ladder) (Service techs will regularly use ladders to perform work).
• Standing/Walking for long periods of time.
• Valid driver’s license and passport.
• High willingness for domestic and international travel.
Work Authorization: Applicants must be currently authorized to work in the United States. This position is not eligible for employer-sponsored visa sponsorship, now or in the future.
Alpitronic Americas is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.
We are committed to creating an inclusive workplace where diverse perspectives are valued and every team member can contribute to our mission of advancing EV charging technology.
If you require a reasonable accommodation during the application or interview process, please let us know.
Compensation for this role will be based on experience, location, and market conditions. A salary range will be provided where required by law.