What are the responsibilities and job description for the Maintenance Coordinator position at Alpine Property Management & Maint.?
Are You Calm Under Pressure, Exceptionally Organized, and Passionate About Helping People?
Alpine Property Management & Maintenance is seeking an experienced, highly organized Maintenance Coordinator to join our team. This is a fast-paced position that requires excellent communication skills, strong attention to detail, and a genuine commitment to resident satisfaction.
The ideal candidate understands that a maintenance request is never "just a work order." Whether a resident is reporting a major emergency or a minor inconvenience, you will treat every concern with empathy, professionalism, urgency, and respect.
If you thrive in an environment where no two days are the same and take pride in keeping projects moving forward, we would love to hear from you.
What You'll Do
Resident & Vendor Coordination
- Receive and coordinate maintenance requests from residents.
- Respond to urgent situations calmly and professionally.
- Ensure residents feel heard, valued, and supported throughout the repair process.
- Communicate effectively with residents, owners, vendors, and team members through phone calls, email, and text messaging.
- Schedule vendors and follow up to ensure work is completed promptly.
Work Order & Project Management
- Research property ownership and verify Not-to-Exceed (NTE) spending limits before authorizing work.
- Obtain bids and estimates from vendors in a timely manner.
- Prepare professional owner proposals with clear scopes of work, pricing, and recommendations.
- Compare multiple vendor estimates to ensure scopes are consistent and pricing is competitive.
- Assist property owners by providing informed recommendations and observations.
Quality Control & Field Coordination
- Meet vendors on-site when necessary to review project scope and expectations.
- Post required notices to residents.
- Photograph completed work and maintain accurate project records.
- Inspect completed jobs to verify the agreed scope of work was performed satisfactorily.
- Track project progress and communicate updates to owners and residents.
Administrative Responsibilities
- Draft professional correspondence, proposals, and bid summaries using proper grammar and punctuation.
- Maintain detailed and organized records.
- Prioritize multiple projects simultaneously while meeting deadlines.
- Learn and utilize property management software and other technology platforms.
Qualifications
Required Skills & Experience
- Exceptional organizational and multitasking abilities.
- Strong problem-solving and critical-thinking skills.
- Ability to remain calm and professional during emergencies and high-pressure situations.
- Outstanding customer service skills with a genuine desire to help people.
- Excellent verbal and written communication skills.
- Comfortable speaking on the phone throughout the day.
- Strong attention to detail and accuracy.
- Proficiency with Microsoft Outlook and general computer applications.
- Ability to quickly learn new software systems.
- Professional, dependable, and accountable.
Preferred Experience
- Property management, maintenance coordination, construction administration, vendor management, or project coordination experience.
- Experience reviewing bids, proposals, and scopes of work.
Benefits
- Full-time position
- 60-day probationary period
- Medical, Dental, and Vision Insurance
- Employer pays 60% of premiums
- Paid Time Off
- Simple IRA retirement plan eligibility after one full year of employment
- 3% employer match
Why Join Alpine?
At Alpine Property Management & Maintenance, we believe great service starts with great people. We are looking for someone who genuinely cares about residents, communicates with kindness and professionalism, and takes ownership of their work. You'll play an important role in protecting our clients' investments while helping residents feel cared for and supported in their homes.
If you're highly organized, thrive in a fast-paced environment, and enjoy solving problems while helping people, we'd love to meet you.
Apply today through Indeed.
Pay: $22.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $22 - $23