Patient Care Coordinator (Part-Time | Hybrid | Boulder, CO | Healthcare Admin)

Patient Care AdvisorPart-Time (5–10 hours/week)Hybrid (Primarily Virtual) – Boulder, COAlpine Fit, a cash-based holistic sports medicine physical therapy clinic in Boulder, CO, is looking for a Patient Care Advisor to support our clients and help keep our operations running smoothly.This role is ideal for someone who enjoys helping people, staying organized, and working in a small team where relationships and quality of care matter.Our clients are active adults and athletes who want thoughtful, personalized care. The Patient Care Advisor helps ensure their experience with Alpine Fit is warm, professional, and well organized from their first inquiry through ongoing care.About the RoleThis is a part-time position averaging 5–10 hours per week. Most work is virtual, with about 1 hour per week onsite at our Boulder clinic to support the team and stay connected with clinic operations.While the total hours are part-time, the work is typically spread across weekdays rather than completed in one long block of time. The ideal candidate is someone who can check systems, respond to inquiries, and complete tasks during normal weekday hours.This role works best for someone who enjoys consistent weekday engagement, staying organized, and completing small tasks reliably throughout the week.A Typical Week in This RoleBecause Alpine Fit is a small, high-touch clinic, the Patient Care Advisor helps ensure communication and scheduling run smoothly.A typical week may include:Responding to new patient inquiries from our website or referralsReturning missed calls or texts from prospective clientsScheduling consultation calls and therapy visitsChecking that intake forms are completed before appointmentsUpdating client notes and follow-ups in our CRMSupporting therapist scheduling and administrative needsOccasionally coming into the clinic to help with small operational tasksThe work is generally light but consistent, and success in this role comes from staying organized and completing small tasks regularly rather than all at once.ResponsibilitiesLead CommunicationRespond to new patient inquiries via phone, text, and emailSchedule consultation calls and therapy visitsHelp prospective clients understand how our out-of-network care worksGuide people toward the right next step for their careClient Support & SchedulingCoordinate therapist schedules and patient appointmentsAssist with onboarding new clients and sending welcome materialsHelp answer billing questions and process payments when neededEncourage satisfied patients to leave reviews and referralsSystems & OperationsDocument communications in our CRM (Keap)Ensure intake forms and client information are completed in Practice BetterTrack follow-ups and client communication so nothing falls through the cracksHelp identify opportunities to improve processes and client experienceWhat We’re Looking ForThe ideal candidate is someone who:Is highly organized and detail-orientedEnjoys talking with people and building relationshipsIs comfortable on the phone and guiding conversationsCan follow through on tasks independentlyIs comfortable learning and using technology toolsHas reliable weekday availability to check systems and respond to clientsPreferred but not required:Experience in healthcare, wellness, or customer serviceExperience with CRM or scheduling platformsExperience working in a small business or startup environmentCompensationStarting pay: $27/hourPart-time role (5–10 hours per week)Primarily virtual work with occasional onsite timeAbout Alpine FitAlpine Fit was founded in 2016 with a mission to help active adults and athletes recover from pain and return to the activities they love without surgery, procedures, or medication.As a cash-based clinic, we are able to spend more time with our clients and treat the whole person rather than working within insurance limitations.We have built strong relationships throughout the Boulder community and have 160 five-star Google reviews.You can learn more about us here:www.alpinefitpt.comWe encourage applicants to review our website and social media before applying so you can better understand who we serve and how we care for our community.How To ApplyAt Alpine Fit we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.If this role sounds like a good fit, please submit your resume along with brief answers to the following questions:What does your typical weekday availability look like between 8am–5pm?Tell us about a role where you had to stay organized while managing many small tasks.Why does working in a small, relationship-focused clinic appeal to you?We look forward to learning more about you.It is the policy of Alpine Fit, LLC not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.Powered by JazzHRnLK6LnAJFJ

Salary : $27