What are the responsibilities and job description for the Hospitality Specialist (Seasonal) position at Alpine Falls Ranch?
Location: Alpine Falls Ranch, Superior, Montana
Duration: Seasonal (Summer 2027)
Housing: Included
About Alpine Falls Ranch
At Alpine Falls Ranch, we are known for offering a variety of guest activities, including guided tours, animal visits, and outdoor adventures. Our location in Superior, MT makes us an ideal destination for those looking to escape into nature while enjoying the comforts of modern amenities. For our upcoming season, we’re looking for a Hospitality Specialist to help organize and assist with these experiences for our guests.
Job Description
As a Hospitality Specialist, you will be assisting with on-site guest activities to provide unforgettable experiences for our guests. From UTV trips to coordinating animal visits, your role will be to ensure our guests have an enjoyable and safe experience. You will also assist with event setup and work with the ranch team to support day-to-day operations.
Responsibilities
- Assist with on-site guest activities by providing orientations for UTV tours, trail rides, and other activities.
- Assist with inbound reservations and guest inquiries via phone and email, ensuring accuracy, friendliness, and efficiency in every interaction.
- Support event setup and teardown for weddings, private gatherings, and special ranch functions.
- Provide airport transportation for guests and run errands as needed.
- Assist with guest services ensuring high satisfaction levels.
- Additional Desired Duties: while bartending experience is not required, applicants with relevant experience may assist with bartending duties on a rotating schedule at the ranch’s Six8 Saloon.
- Assist with other ranch operations and duties as assigned.
Qualifications
- Previous experience in hospitality, guest services, or luxury accommodations is highly desired.
- Experience using Think Reservations or similar reservation management software strongly preferred.
- Excellent organizational, multitasking, and communication skills.
- Strong attention to detail and ability to deliver high-quality service under pressure.
- Must be flexible and willing to assist across departments as needed.
- Comfortable operating ranch machinery (UTVs, trucks, SUVs).
- Valid driver’s license with a clean driving record.
- Must be able to work weekends, holidays, and evenings.
Education and/or Experience
- High school diploma or equivalent required.
- Bachelor’s degree in Hospitality Management, Event Planning, or a related field preferred.
- 2-3 years’ experience in guest services, hospitality, or event coordination.
- Desired: Bartending experience including preparing and serving alcoholic beverages.
Compensation & Benefits
- $15/hour
- Local housing provided
- Enjoy a fun and active work environment in a stunning outdoor location
Pay: $15.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $15