What are the responsibilities and job description for the Charter Operations Specialist position at ALPINE AIR ALASKA, LLC?
Charter Operations Specialist
Full-time | Year Round
Based in Girdwood
Alpine Air Alaska, LLC is seeking a skilled and detail-oriented Charter Operations Specialist to join our team. This role is responsible for delivering exceptional customer service to our helicopter charter clients across the state while managing the daily flow of charter operations. Primary responsibilities include coordinating aircraft schedules, supporting communication between operations teams, preparing and administering charter contracts, and processing invoices accurately and on time.
As a key member of our charter operations team, this position plays an essential role in ensuring smooth, efficient, and well-organized helicopter charter services. The Charter Operations Specialist will report directly to the Charter Manager.
Expectations:
- Oversee the safe, efficient, and timely operation of helicopter charters
- Assist the Charter Manager and Director of Operations as required
- Ensure efficiency of helicopter charter operations to maximize profit
- Become proficient at operating booking and equipment management software
- Assist in creating new contract bids and administering existing contracts
- Participate in safety training sessions with flight operations and staff
- Develop and implement strategies for booking efficiency and effectiveness
- Plan and coordinate the use of aircraft, pilot, and equipment resources
- Develop and maintain relationships with customers and identify new charter clients
Required skills:
- Proficiency in Microsoft Word, Excel, and QuickBooks
- Aviation sector experience is helpful, not required
- Strong written, verbal, and interpersonal communication skills
- Strong multitasking and problem-solving skills
Benefits:
- Competitive salary
- Company matching 401K
- 4 weeks paid vacation