What are the responsibilities and job description for the Front Desk Receptionist – Full Time (Bilingual Spanish/English) position at Alpina Primary and Urgent Care?
Job Summary
AllHealth Diagnostic & Treatment Center is seeking a professional, detail-oriented, and welcoming Front Desk Receptionist to join our team. As the first point of contact for patients, you will play a key role in ensuring a smooth, efficient, and positive experience for every visitor.
This position is ideal for candidates who are bilingual (English/Spanish) and have experience with eClinicalWorks (ECW) — preferred — and who thrive in a fast-paced healthcare environment.
Responsibilities
- Greet and check in patients with professionalism and warmth.
- Manage appointment scheduling, provider calendars, and patient flow in eClinicalWorks (ECW).
- Verify patient insurance, collect co-pays, and process payments.
- Maintain accurate and up-to-date patient demographic and clinical information in ECW.
- Answer and route phone calls, emails, and faxes in a timely and courteous manner.
- Support the clinical and administrative teams with daily operational tasks.
- Ensure the front desk area remains organized, HIPAA-compliant, and welcoming.
Requirements
- Experience with eClinicalWorks (ECW) preferred.
- Bilingual – English and Spanish required.
- High school diploma or equivalent (college coursework in healthcare administration preferred).
- Previous experience in a medical office or front desk role strongly preferred.
- Excellent communication, interpersonal, and multitasking skills.
- Strong attention to detail and ability to remain calm under pressure.
- Professional appearance, punctuality, and reliability.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22