Air and Ocean Export Specialist

Air & Ocean Export Specialist

Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Join Our Growing Team at ALPI USA

Are you an experienced Export Specialist looking to grow in a dynamic and supportive environment? ALPI USA is seeking a skilled professional to join our team in Edison, NJ, with 2-5 years of experience in air and ocean export operations. Applicants who do not meet this experience requirement should not apply.

About the Role

We’re looking for an experienced Export Specialist to manage air and ocean export shipments from booking through final delivery and file closing. You’ll be the main point of contact between customers, carriers, and our origin and destination partners, keeping cargo moving on the most cost-effective and time-efficient routes while making sure every shipment is documented, compliant, and billed accurately.

Responsibilities

Booking and Routing

• Manage export shipments end to end, from booking request through delivery and file closing
• Take booking requests and confirm bookings are made at current, accurate rates
• Make sure buying and selling rates are set up for all branch export shipments before booking
• Consolidate shipments and follow local routing policies to choose the most cost-effective and time-efficient route

Documentation and Compliance

• Review and verify export documentation for accuracy and completeness, and obtain anything missing (power of attorney, commercial invoice, packing list, export licenses, SLIs, routed transaction letters, etc.)
• File Electronic Export Information (EEI) accurately and on time
• Apply tariffs and rating correctly, including FMC rate filing and publication requirements

Communication and Tracking

• Communicate with carriers and origin and destination offices on shipment status, special handling, and delivery
• Track shipments through arrival and delivery at destination
• Notify customers promptly of any delays affecting their cargo
• Report customer complaints, escalate shipping problems to management, and help resolve them

File Management

• Keep files organized, complete, billed, and closed on time
• Complete monthly shipment closing and reporting
• Handle additional duties as assigned

Qualifications

• 2–5 years of experience in air and/or ocean export operations
• Working knowledge of EEI/AES filing and export documentation requirements
• Familiarity with tariffs, rating, and FMC rate filing
• CargoWise experience preferred
• Strong attention to detail and the ability to manage multiple shipments at once
• Clear, professional written and verbal communication with customers and carriers

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Apply now!