Recovery Care Navigator

Description

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary

The Recovery Care Navigator provides community-based and office-based care management services to patients with substance use disorder (SUD). The Recovery Care Navigator may be the first point of contact for patients. The Recovery Care Navigator builds strong relationships with patients to help them stay engaged in medical care, adhere to their medications, assist with transportation needs, and improve overall patient outcomes. Care Navigators are committed to removing the patient's barriers to care by identifying critical resources for patients, helping them navigate through health care services and systems, and promoting patient health. They will work closely with the Care Team, which may include doctors, nurses and other clinical staff to support positive patient health outcomes. This position works with the patients to provide warm handoffs and work through social determinants of health barriers that they may have. They will be working collaboratively as a team to improve patient outcomes along the entire continuum of care.

Key Responsibilities

• Maintain a professional relationship with patients, their families, community, treatment team, and other professionals.
• Encourage patients to medical appointments to develop that relationship and foster warm handoffs to and from community partners.
• Communicate with Care Team members (Emergency Departments, SUD Treatment Team, Behavioral, Medical, and Dental providers) to facilitate client care coordination.
• Assess patients and families for service needs.
• Community-based care navigation that includes identifying and assisting patients with resources for patients to overcome barriers to care and basic needs; such as transportation, housing, childcare arrangements, healthcare, food, employment, financial, legal, etc.
• Some local travel may be required.
• Develop individualized and/or family strength-based service plan that is measurable with targeted outcomes.
• Remain aware of current services offered by area community partners.
• Maintain strict confidentiality in accordance with all agency policies.
• May meet with patients after appointments to review and update care plan with members of the treatment team.
• Maintain documentation of all patient encounters and complete reporting requirements according to organization standards.
• Track patient information, schedules, files, and forms in a confidential manner.
• Track patient attendance at appropriate appointments and initiate outreach and missed appointment procedures, as necessary.
  
  

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.
  
  

Holidays:

• Nine paid holidays per year.
  
  

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process

Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled. Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Requirements:

Required Qualifications

• Valid driver’s license.
  
  

Preferred Qualifications

• Bachelor's degree OR equivalent combination of education and experience.