Assistant Operations Manager

📍 Location: Cupertino, CA (On-site)

🕓 Type: Full-time

AED, formerly TDDG, an AlphaX RE Capital company, was established in 2019 by industry experts De Nguyen and Mau Pham. Since then, AED has consistently delivered 50 to 75 projects each year, continually expanding its reach. Our approach is centered on careful attention to detail and thoughtful consideration, ensuring the highest level of client satisfaction.

As an Assistant Operations Manager at DDIC (Design, Development, Interior Design and Construction), you will support the Operations Manager in overseeing daily operations. Your role will involve managing staff, coordinating logistics, implementing operational procedures, and ensuring client satisfaction.

The ideal candidate will be highly organized, possess excellent communication skills, and thrive in a fast-paced real estate environment.

• Oversee all projects for external and internal clients, including preparing and managing project proposals, contracts, and invoices.
• Track and handle client payments; ensure accurate and timely record-keeping.
• Maintain strong client relationships and high levels of satisfaction through efficient, responsive operations.
• Conduct weekly client meetings to review project progress and address issues.
• Assist the Purchasing Department and maintain records of construction materials.
• Monitor the department’s email inbox and process consultants’ payments.
• Assist in purchasing office supplies and managing departmental budgets.
• Support insurance, bonds, and related operational matters.
• Develop and implement operational policies and procedures.
• Analyze operational performance data and recommend improvements.
• Coordinate property inspections, maintenance, and scheduling activities.
• Assist with hiring processes and job postings.
  

• Bachelor’s degree in Business Administration, Real Estate, Operations Management, or a related field.
• Proven experience in real estate operations, property management, or a similar role.
• Mandarin-speaking skills preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and property management software.
• Problem-solving skills and ability to make decisions under pressure.
  

• Demonstrates ownership and accountability for outcomes.
• Excellent collaboration with public agencies, consultants, and stakeholders.
• Strong sense of organization, precision, and teamwork.
• Committed to AlphaX’s mission of delivering sustainable, equitable housing.
  

• Compensation: Commensurate with experience and in compliance with California pay transparency laws.
• Paid Lunch during work hours.
• Paid Holidays and time off.
• Comprehensive Medical, Dental, and Vision Insurance coverage.
  

AED is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.