What are the responsibilities and job description for the Account Manager position at AlphaGraphics?
Benefits:
Great team, clients, culture and benefits.
The primary responsibilities of this position are to increase Company sales by converting inbound leads/prospects and growing sales with existing clients while providing world class customer service.
Compensation for this position is both hourly pay commission.
Responsibilities
Salary: $20.00 - $24.00 per hour
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
Great team, clients, culture and benefits.
The primary responsibilities of this position are to increase Company sales by converting inbound leads/prospects and growing sales with existing clients while providing world class customer service.
Compensation for this position is both hourly pay commission.
Responsibilities
- Gains a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing.
- Recruit new clients and retains existing customer base while expanding our production offerings
- Communicate with customers and/or prospects confidently via phone, email and face to face.
- Exhibits strong time management skills, detail oriented and organized
- Works well within a team environment and independly
- From initial engagement to completion, ensures all clients have a positive business experience
- Consults with customers to help them make decisions; up sells when there are opportunities
- Provides feedback and recommendations to client's projects, helps them see new possibilities.
- Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
- Routinely resolves customer inquiries and addresses any issues immediately
- Displays necessary mastery of Point of Sale application to effectively create, price and communicate customer projects.
- Follows up on customer leads as needed
- Maintains a proactive response to potential client concerns and contacts the client before a problem is encountered
- Continuously seeks improvement through process, capabilities and feedback.
- Has a proven record of customer service, project management and sales
- Knowledge of printing, design and signs are a plus
- Computer savvy, enjoys marketing, business communication and design
- Has ability to build, secure and maintain customer’s trust and confidence
- Energetic, enthusiastic and curious disposition is a great fit for this position
- Strong analytic, written and verbal skills
- Professional appearance is required
- Strong organizational and time-management skills
- ABility to leverage social media, CRM and technology
- Project management and B2B marketing skills are helpful
Salary: $20.00 - $24.00 per hour
Benefits:
- Sales commission
- Monthly bonus opportunity
- Health savings account
- Paid time off
- Matching 401K
- Dental
- 8 hour shift
- Day shift
- Weekdays
- Bonus pay
- Commission
- AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Salary : $20 - $24