What are the responsibilities and job description for the Production Manager/Scheduler – Commercial Printing & Signage position at AlphaGraphics - US698?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
About Us
We are a fast-growing commercial printing and signage company located in Garner, NC. Our operation runs a mix of digital and offset production, large-format/signage, finishing, mailing, and custom project work. As we continue to grow, we are looking for a strong Production Manager/Scheduler who can elevate our processes, strengthen the team, and help push a high-volume shop to its next level of performance.
Position Overview
The Production Manager will oversee all day-to-day operations of the print production floor, including scheduling, workflow management, personnel, and continuous improvement initiatives. This role is responsible for a 10-person production team and will work closely with sales, project management, prepress, and leadership to ensure that jobs move efficiently through the shop.
This is a hands-on leadership position that requires full-time presence in our Garner facility.
Key Responsibilities
Production & Scheduling
- Manage daily production workflow across digital, offset, finishing, mailing, and large-format/signage departments.
- Create and maintain production schedules to ensure deadlines are met and resources are optimized.
- Prioritize jobs based on capacity, deadlines, and customer needs.
- Identify and solve production bottlenecks proactively.
- Daily paper and inventory ordering.
Personnel Leadership
- Lead, coach, and develop a 10-person production team.
- Build a positive, accountable, and high-performing culture on the production floor.
- Oversee hiring and onboarding of production staff as needed.
Operational Management
- Implement process improvements to increase efficiency, reduce rework, and enhance quality.
- Maintain strong working standards for quality control and safety.
- Collaborate with sales and project managers to align capacity, expectations, and job requirements.
- Contribute to costing analysis on a quarterly basis with Management.
Preferred Experience
- 3 years in a production management or supervisory role within commercial printing.
- Experience with both commercial print and wide-format/signage production is highly preferred (or at least exposure to a mixed print/sign shop environment).
- Strong understanding of scheduling, workflow optimization, and production metrics.
- Familiarity with MIS/production software (PrintSmith, Pace, Monarch, Logic, or similar).
- Ability to lead and motivate a team in a fast-paced, deadline-driven environment.
Ideal Candidate Traits
- Strong communicator who collaborates easily with sales, project management, prepress, and leadership.
- Self-directed, organized, and solutions-oriented.
- Confident decision-maker with a calm, steady approach to shop-floor challenges.
- Process-driven with an eye for efficiency and improvement opportunities.
- High sense of ownership and accountability for the success of the production operation.
Compensation & Benefits
- Salary commensurate with experience.
- Full benefits package (health, PTO, holidays, etc.).