What are the responsibilities and job description for the Operations Dispatcher position at Alphaco INC?
Alphaco, Inc is looking for the right candidate to handle Local and OTR dispatch of Class A CDL drivers. Applicant needs minimum THREE years in trucking operations.
Candidate would be handling Outbound Savannah, Backhaul, Pre-planning, Leadership, Input of all relative data into TMS, and Coordinating with other Operations personnel.
Key Responsibilities
- Driver & Load Scheduling: Coordinate, assign, and manage daily routes, driver schedules, and equipment to maximize efficiency.
- Logistics & Communication: Maintain constant communication with drivers via phone or ELD/GPS systems to monitor progress and provide, or receive, updates on load status.
- Customer Service: Act as the main point of contact for clients, providing load tracking updates, resolving issues, and handling complaints.
- Documentation & Compliance: Review driver logs for DOT compliance, ensure proper documentation (bills of lading, invoices), and maintain accurate records of deliveries.
- Problem-Solving: Proactively address route disruptions due to traffic, weather, or maintenance issues to prevent delays.
Required Skills and Qualifications
- Experience: Proven experience as a dispatcher, logistics coordinator, or in a similar role within the trucking/freight industry.
- Technical Skills: Proficiency with Transportation Management Systems (TMS), GPS tracking software, and Microsoft Office (Excel, Outlook) and PortPro
- Communication & Multitasking: Exceptional verbal and written communication skills to handle high-pressure, fast-paced environments.
- Industry Knowledge: Strong understanding of DOT regulations, safety standards, and trucking terminology
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Paid time off
Experience:
- Dispatching: 3 years (Required)
Work Location: In person
Salary : $45,000 - $55,000