What are the responsibilities and job description for the Service Account Coordinator position at Alphabe Insight Inc?
Company Description
GG Media is a dynamic and growing production-focused company committed to delivering high-quality content and operational excellence. We work behind the scenes to support creative and production workflows with precision, organization, and professionalism. Our team values reliability, collaboration, and continuous improvement, creating an environment where individuals can grow and contribute meaningfully to ongoing projects.
Job Description
We are seeking a Service Account Coordinator to support client accounts and internal operations through effective coordination, organization, and communication. This role plays a key part in ensuring service processes run smoothly, client needs are addressed promptly, and internal teams remain aligned. The ideal candidate is detail-oriented, dependable, and comfortable managing multiple priorities in a professional setting.
Responsibilities
Serve as a primary point of contact for assigned service accounts
Coordinate daily account activities and support service delivery processes
Maintain accurate records, documentation, and account information
Communicate effectively with internal departments to ensure timely execution of services
Monitor service requests and follow up to ensure resolution and client satisfaction
Assist with scheduling, reporting, and general account coordination tasks
Support process improvements to enhance efficiency and service quality
Qualifications
Strong organizational and time management skills
Clear and professional written and verbal communication abilities
Ability to manage multiple tasks in a structured and fast-paced environment
High attention to detail and accuracy
Proficiency with basic office systems and digital tools
Problem-solving mindset with a proactive and reliable work ethic
Additional Information
Competitive salary ($52,000 – $55,000 per year)
Growth opportunities within a structured and expanding organization
Professional and supportive work environment
Training and development support
Long-term career stability
Salary : $52,000 - $55,000