Entry Level Customer Service Assistant

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Introduction

We are seeking a friendly and customer-focused Entry Level Customer Service Assistant to support daily customer service operations and help create positive customer experiences.

Responsibilities

• Assist customers with inquiries and support requests.
• Provide accurate information regarding products, services, and procedures.
• Maintain professional and positive customer interactions.
• Document customer communications and update records accurately.
• Help resolve routine concerns and escalate issues when appropriate.
• Support daily customer service and administrative functions.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with a positive attitude.
• Excellent organizational and multitasking abilities.
• Basic computer skills including email and data entry.
• Reliable and detail-oriented work ethic.
• No prior experience required; training provided.

Additional Information

• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and skill development opportunities.
• Stable full-time employment.
• Modern and professional workplace.
• Employee recognition and performance-based growth opportunities.
• Opportunity to contribute to a growing and innovative organization.