What are the responsibilities and job description for the Customer Service Representative position at Alphabe Insight Inc?
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Type: Full-time / Entry Level
Location: New Orleans, LA
About the Role:
We are seeking a friendly and reliable Customer Service Representative to provide outstanding service while helping customers learn more about our products and offerings. This role focuses on creating positive experiences and supporting customer retention and acquisition goals.
Key Responsibilities:
Greet and assist customers in person with professionalism and enthusiasm.
Provide information about products and services.
Handle inquiries and resolve issues with care and efficiency.
Support promotional and sales efforts when needed.
Maintain organized customer records and follow company procedures.
Ideal Candidate:
Someone who enjoys working with people, providing solutions, and contributing to a team-focused, customer-first environment.
Qualifications
Strong communication and problem-solving skills.
Friendly and approachable personality.
Dependable, organized, and adaptable.
Customer service or retail experience is helpful but not required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
