Customer Account Representative

Company Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Description

Introduction
Join a growing, people-focused team where building strong customer relationships is at the core of what we do. As a Customer Account Representative, you will support clients directly, help manage their needs, and contribute to a positive and professional customer experience in a fast-paced environment.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Assist customers with account-related questions and service needs.
• Provide clear information about available products and solutions.
• Follow up with customers to ensure satisfaction and continued engagement.
• Collaborate with team members to support customer success and retention.

What We Offer

• Comprehensive training and ongoing professional development.
• A supportive, team-driven environment focused on growth.
• Opportunities for career advancement and internal promotion.
• Performance-based incentives and recognition programs.

Qualifications

• Strong communication and relationship-building skills.
• Professional, friendly, and customer-focused attitude.
• Organized, dependable, and detail-oriented.
• Motivated, adaptable, and eager to grow.

Additional Information

• Competitive salary ($47,000 – $51,000 annually)
• Comprehensive training and professional development
• Clear career advancement opportunities
• Supportive and collaborative work environment
• Hands-on mentorship from experienced professionals
• Opportunity to develop leadership and business skills
• Stable full-time position with long-term growth potential
• Recognition and performance-based advancement opportunities