Agile Coach

Position: Agile Transformation Coach

Location: Chicago, IL (Hybrid 3 days onsite/week)

Duration: 6 Months

Description:

PURPOSE:

Seeking a Senior Transformation Coach to accelerate global transformation by embedding proprietary framework built on agile principles across corporate, regional, and hotel teams. This role enables leaders, strengthens collaboration, and builds capability to enhance speed and impact enterprise-wide. Experience with Gen AI enablement and emerging tools is highly valued as advances digital and operational agility across hotels and supporting functions. The position involves close partnership with leaders at all levels and may require occasional travel to hotel or regional sites.

POSITION RESPONSIBILITIES:

• Learn, apply, and coach transformation framework across business, technology, and hotel operations

• Partner with leadership to evolve roadmaps, maturity models, and success metrics

• Coach executives, property leaders, and delivery teams on adaptive, guest-centered ways of working

• Facilitate workshops and retrospectives to improve collaboration and alignment

• Lead initiatives that evolve operating models, governance, and decision-making practices

• Mentor internal coaches and change agents to build sustainable capability

• Support AI enablement by guiding teams to apply Gen AI responsibly in decision-making, workflow, and knowledge sharing.

EXPERIENCE AND QUALIFICATIONS:

• 6–10 years leading organizational transformation or large-scale change initiatives

• Proven experience coaching senior leaders, including property and regional operations

• Familiar with agile, lean, and systems-thinking principles adaptable to framework

• Skilled in facilitation, communication, and stakeholder influence across functions

• Experienced working across business, technology, and hotel environments

• Awareness of Gen AI tools and practical business applications

• Fluency in multiple languages (spoken, read, written) highly valued

• Proficiency in MS PowerPoint, Excel, and reporting dashboards.

PREFERRED SKILLS:

• Strong storytelling and visualization for executive and hotel audiences

• Ability to translate framework into actionable, sustainable practices across diverse teams

• Recognized coaching credentials (ICP-ACC, SPC, or equivalent) preferred

• Experience collaborating across cultures in global, matrixed, and hospitality contexts

EDUCATION:

Bachelor’s degree in Business, Technology, Organizational Development, or related field required