Network Administrator

Project Job Title: Network Administrator

Department: Information Technology

Reports to: VP of Technology

Status: Full-Time, On-Site

FLSA Status: Non-Exempt

About Alpen: Alpen High Performance is setting the new standard in building performance through climate-responsive designs. We’re a Colorado-based, nationwide company committed to delivering durable, energy-efficient, and sustainable products—making high performance accessible to all. With over 40 years of innovation—including leading the market with triple- and quad-pane thin-glass technology—we combine craftsmanship, affordability, and environmental stewardship for a climate-resilient future.

Job Summary: The Network Administrator is responsible for the reliability, security, and performance of Alpen’s technology environment, including network infrastructure, servers, cloud platforms, and business-critical applications. This role owns core IT systems such as Microsoft 365, SharePoint, Adobe Sign, and other software used throughout the organization, while also supporting production-floor technology and machinery integrations.

The position serves as the escalation point beyond helpdesk support, focusing on proactive system management, disaster recovery, automated backups, documentation, and continuous improvement. The role bridges IT infrastructure, application administration, and manufacturing-floor support to ensure stable, secure, and efficient operations across the company.

Key Responsibilities:

• Administer and maintain network infrastructure, including servers, firewalls, switches, wireless systems, VPNs, VLANs, and connectivity across the facility.
• Manage Windows Server environments, Active Directory, Group Policy, user provisioning, SSO, MFA, and access controls.
• Own and maintain Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and account licensing.
• Administer SharePoint sites, permissions, workflows, and document governance.
• Manage and support Adobe Sign and other internal software platforms used across the organization.
• Support Tier 2–3 troubleshooting for desktops, laptops, printers, scanners, label printers, and production-floor computers.
• Assist with integrations and data connectivity between machinery, scanners, printers, and business systems.
• Monitor system performance, logs, alerts, backups, and security events; escalate issues as needed.
• Design, implement, and maintain automated backup and disaster recovery procedures, including regular testing and documentation.
• Create and maintain technical documentation such as system diagrams, SOPs, runbooks, backup plans, and recovery procedures.
• Collaborate with internal teams and third-party vendors to resolve complex infrastructure and application issues.
• Participate in IT projects, system upgrades, process improvement initiatives, and technology rollouts.
• Train and support end users on systems, security best practices, and new tools.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
• 3–6 years of experience in network and/or systems administration.
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, VLANs, routing, and firewalls.
• Experience administering Windows Server environments and Microsoft 365.
• Working knowledge of SharePoint administration and collaboration tools.
• Experience supporting hardware and software in a manufacturing or production environment preferred.
• Familiarity with ERP, CRM, or manufacturing software systems (Paradigm experience preferred).
• Understanding of disaster recovery planning, automated backups, and business continuity concepts.
• Strong troubleshooting, documentation, and problem-solving skills.
• Ability to communicate technical issues clearly to non-technical users.
• Highly organized, detail-oriented, and proactive in driving improvements.

Reporting Structure: This role reports directly to the VP of Technology and collaborates closely with both the IT team and Alpen’s software operations group.

Compensation: $75,000–$95,000 annually, depending on skills, experience, and certifications.