What are the responsibilities and job description for the Provider Partnership Manager position at Alpaca Health?
Location: Austin, TX (Central Texas region travel up to 50%)
Type: Full-time
About Alpaca Health
At Alpaca Health, we believe clinician entrepreneurs are the future of autism care. We partner with Board Certified Behavior Analysts (BCBAs) to start, run, and grow thriving practices without the administrative headaches that too often hold them back. Our mission is simple: help clinicians focus on what they do best—delivering exceptional care—while we take care of the rest.
What We Offer
We provide our BCBAs with everything they need to grow sustainably:
- Best-in-class technology for scheduling, documentation, billing, and payroll
- Done-for-you insurance operations including credentialing, verification of benefits, and prior authorizations
- Guaranteed two-week payouts so providers never have to worry about cash flow delays
- Marketing and client acquisition support to keep caseloads healthy and growing
- This is where YOU can come in
Helping Our Partners Find Clients
Beyond infrastructure, we actively generate leads through community outreach and local partnerships.
As a Provider Partnerships Manager, you primary goal will be to grow patient referrals to Alpaca Health by establishing and nurturing relationships with healthcare provider partners. These partners include primary care physicians, specialist physicians, and other healthcare professionals who refer their patients to us for nutrition support. In this role, you'll report directly to one of our Provider Partnerships Regional Managers.
Please Note: This role is full-time and we strongly prefer candidates in major metropolitan areas.
About the Role
The Provider Partnerships Manager will be the face of Alpaca Health in the field—building, nurturing, and expanding referral relationships with physicians, diagnosticians, schools, and community organizations to ensure a steady pipeline of well-matched client referrals for our partner providers.
This role is ideal for someone who thrives on relationship-building, understands the importance of trust in healthcare referrals, and has the energy to be out in the community most of the week.
In this role, you’ll take end-to-end ownership of building relationships with Alpaca Health's provider partners. While creativity is strongly encouraged in tailoring your engagement strategies, core responsibilities include:
- Spotting Opportunities: Identify new provider partner leads via proactive research and prospecting.
- Connecting & Converting: Reach out to leads and activate them as referral partners.
- Fostering & Strengthening Relationships: Continuously nurture existing partnerships through regular in-person visits, emails, and other thoughtful interactions.
Responsibilities
- Identify and develop relationships with referral partners, including pediatricians, diagnosticians, schools, and local organizations
- Regularly visit physician offices, autism clinics, and community events to promote Alpaca Health’s services and our partner providers
- Educate referral sources on the benefits of our clinician-led model and fast access to services
- Collaborate with the marketing team to coordinate outreach campaigns and events
- Represent Alpaca Health at autism-related conferences, networking events, and community meetings
- Track outreach activity, referral volume, and conversion metrics in CRM
- Serve as the go-to liaison between referral sources and internal teams to ensure smooth client onboarding
Nice-to-Have Experience
- Provider sales or healthcare field sales experience
- Experience in pharmaceutical sales, medical device sales, or physician liaison roles
- Background in autism services, behavioral health, or related healthcare sectors
- Experience with Hubspot
Travel & Schedule
- In the field 4–5 days per week
- Travel across the state of Colorado up to 75% of the time
- Occasional evenings or weekends for community events or networking opportunities
If you’re a relationship-builder at heart, have a knack for opening doors, and are passionate about improving access to autism care, we’d love to meet you.