Pharmacy Tech/Customer Service Rep

Job Title: Pharmacy Technician

Job Description:

Role Overview: The Pharmacy Technician plays a pivotal role in expediting prescription processing by efficiently initiating essential procedures. This position demands strong organizational skills and the development of an efficient workflow system to ensure the seamless filling of prescriptions.

Key Responsibilities:

Prescription Processing: The Registered Pharmacy Technician is responsible for streamlining the prescription filling process, ensuring its efficiency.

Pharmacy Duties:

Provide customers service( receive inbound calls and triage them, accordingly, make outbound calls.
Process prescriptions, i.e. accurate data entry
Safely package and label products.
Maintaining and updating patient profiles
Retrieve original prescriptions from pharmacy files for clarification.
Prepare labels for both new and refill prescriptions, including computer-generated labels when applicable.
Assist customers with prescription pick-up, cash transactions, and pharmacist notifications.

Additional Functions: In addition to prescription filling, the Registered Pharmacy Technician is involved in the following non-prescription-related tasks:

Complete and process third-party documents.
Organize prescription books and new prescriptions.
Assemble prescription vials.
Manage incoming orders, ensuring accuracy, pricing, and shelf life compliance.
Stock pharmacy shelves and refrigerators as needed.
Monitor and remove outdated items.
Maintain cleanliness in the pharmacy workspace and premises.

Requirements

Prior knowledge of Pioneer Pharmacy System preferred, but not required
At least 2 years of experience in a busy retail setting preferred
Duties to include any other task as may be assigned by the supervising pharmacist.