IT Support Technician

We are seeking an experienced IT Migration & Support Technician to support a high-volume Windows 11 upgrade and “blue migration” initiative for a major aerospace organization. This is a hands-on, fast-paced role where the right candidate must be able to contribute immediately, work independently, and build/deliver up to 120 machines per week.

This position requires a local Little Rock candidate who can work onsite 5 days/week and complete an in-person interview.

Responsibilities

• Build, configure, and deliver devices for Windows 11 deployment
• Perform large-scale device upgrades, migrations, and troubleshooting
• Support day-to-day technical issues across desktops, laptops, printers, phones, and peripherals
• Execute SCCM task sequences for imaging, OS deployment, and application installation
• Install and configure software and hardware
• Work independently to resolve technical issues with minimal oversight
• Maintain ticketing updates and accurate documentation
• Support additional IT projects as assigned
• Collaborate with the support team handling non-compatible machines

Requirements

• 5 years of experience supporting PCs in a Microsoft environment
• Strong knowledge of Windows 10/11, imaging, and OS migration processes
• Hands-on experience with SCCM, imaging, and task sequences
• Ability to build and prepare high volumes of machines quickly
• Experience with O365 / Teams (preferred)
• Strong troubleshooting and problem-solving skills

Job Types: Contract, Temp-to-hire

Pay: $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• IT Migration & Support: 5 years (Preferred)
• SCCM: 5 years (Preferred)
• O365: 5 years (Preferred)

Ability to Commute:

• Little Rock, AR 72202 (Preferred)

Work Location: In person

Salary : $28