Immigration Specialist

Position: Customer Care Coordinator I

Location: Elgin, IL

Duration: up to 2 years (based on business needs and performance)

Work Schedule: M - F 8a - 5p (Some flexibility)

Additional responsibilities:

• Knowledge in Oracle tools is a plus
• Bilingual (English and Spanish)
• Some experience handling customer visas/immigration paperwork

Job Description:

• Experience: Prior experience in a direct customer interfacing role is required.

Job responsibilities:

• The individual will be responsible for unique projects such as assisting in the updating of organizational brochures, marketing information such as videos, and support in generating presentations. In addition, general administrative functions.
• The candidate will act as a point of contact for internal and field project management teams for EEC Si demonstrations and customer visits.
• Duties include communicating dates and managing schedules with a variety of customer contacts.
• Manage the actual visits, including scheduling conference rooms, arranging meal requirements, coordinating tours, communicating details of local and Chicago events and attractions, and greeting customers and teams.
• The position entails aspects of facility management as well.

What are the top three contributions this new hire will make to the company within their first 90 days?

• The resource should be able to successfully schedule and host Customers visits.
• As well as assisting with updating customer brochures and presentations.