Claims Analyst

Title: Clams Analyst

Location: Memphis, TN 38125-1128

Duration: 12 Months Contract

Job Description:

Primary Purpose:

To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.

Essential Functions and Responsibilities:

• Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.
• Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
• Works with project managers, project request, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.
• Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.
• Meets deadlines and manages work to timelines. Mentors team members.

Additional Functions and Responsibilities:

Performs other duties as assigned. Supports the organization’s quality program(s). Travels as required.

Qualifications:

• Education & Licensing Bachelor's degree required; major in computer science field preferred.
• Experience: Six (6) years of related experience or equivalent combination of education and experience required.
• Experience in multi-line claims management processes and system requirements strongly preferred.

Skills & Knowledge:

• Strong knowledge of third party administration/claims management business and technology PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Self-motivated
• Ability to work in a team environment
• Ability and willingness to take initiative
• Ability to meet or exceed Performance Competence