What are the responsibilities and job description for the NOC Technician - Melville NY, Rochester NY or Doral FL position at ALOIS LLC?
Position: NOC TechnicianDuration: 12 months Contract (Possibility of extension)Location: Melville, NY 11747 / Rochester, NY 14621 / Doral, FL 33166Hours that will be worked:Friday: 2 pm-1 am (1-hour lunch)Saturday: 2 pm-1 am (1-hour lunch)Sunday: 2 pm-1 am (1-hour lunch)Monday: 2 pm-1 am (1-hour lunch)Role:The NOC Technician will be responsible for monitoring network events, initiate incident, perform high level triage and manage escalations and notifications in a 24 by 7 environment. The position will require direct communication with customers as necessary and work closely with Tier2 organization. The NOC technician is expected to be able to diagnose hardware, software and system issues.Education/Certifications:High School Diploma or equivalent experience.Experience/Minimum Requirements:1-2 years’ work experience in telecommunications or similar fields.Understanding of standard concepts, practices, and procedures within the telecommunications field.Experience and understanding of some or all of the following areas: SONET, IP subnetting and layer 2/3 routing, DWDM, dark fiber services.Experience with some or all of the following equipment platforms: Ciena Optical platforms, Cisco Optical platforms, Infinera, Juniper MX and EX series, MRV switches, Cisco routers and switches.Understanding of NMS and EMS systems to navigate and troubleshoot efficiently.Experience with Layer2/3, BGP, IPv6 and/or JUNOS a plus.
Salary : $85,000 - $120,000