JOB SUMMARY 

Responsible for the profitability, administration and supervision of branch sales and operations within established policies and guidelines. Creates and fosters a branch culture that promotes teamwork, service excellence, relationship building, and staff professionalism. Leads and develops branch personnel to achieve sales goals and service level standards. Generates defined reports to track actual performance to defined sales and services goals, member satisfaction and new business development. Manages staff to ensure all branch operations are implemented according to company standards, policies, and guidelines.

EDUCATION and/or EXPERIENCE

• Requires a bachelor’s degree (BA/BS) from a four-year college or university; five (5) years related experience and/or training; or equivalent combination of education and experience.    
• Two (2) years underwriting experience required. Supervisory experience required.

CERTIFICATES/LICENSES

• NMLS License required. 

• Valid Driver’s License required and access to a motor vehicle. 

Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.