What are the responsibilities and job description for the Spravato & TMS Program Coordinator (LVN / Nursing Intern / Medical Assistant) position at Aloha Integrative Health?
Join a team that's changing how depression is treated.
Aloha Integrative Health is a mental health clinic combining traditional and innovative therapies to help patients with depression and mood disorders. We're especially dedicated to serving veterans, military families, students, and underserved communities.
We're looking for a mature, dependable LVN, nursing intern, or experienced medical assistant to be the primary point person for our Spravato (esketamine) and TMS (Transcranial Magnetic Stimulation) programs. You'll manage these programs from patient intake and insurance authorization through treatment and follow-up. Full paid training is provided.
What you'll do:
- Coordinate care for Spravato and TMS patients from intake to completion
- Schedule and manage treatment sessions and patient flow
- Perform TMS procedures and assist with Spravato sessions after training, under provider supervision
- Monitor patients during treatment, including vital signs, and escalate any concerns right away
- Verify insurance benefits and submit prior authorizations and re-authorizations
- Follow up on pending or denied authorizations and work with billing staff to resolve claim issues
- Keep patients informed about coverage and authorization status
- Collaborate with nurse practitioners, physician assistants, therapists, and referring offices
- Maintain accurate documentation, supplies, and medication inventory
What you bring:
- Active California LVN license, or nursing intern/student, or CMA/RMA certification, or substantial clinical medical assistant experience
- Strong critical thinking and sound judgment, and the ability to work independently
- A calm, empathetic, mature presence with patients experiencing depression, anxiety, or suicidal thoughts
- Excellent communication and people skills
- Experience with, or strong aptitude for, insurance verification, prior authorizations, and billing
- Knowledge of HIPAA and OSHA, and proficiency with Microsoft Office
Nice to have:
- Mental health, psychiatry, or interventional psychiatry experience (TMS, Spravato/ketamine)
- EMR experience (Athenahealth a plus)
- Military medical experience (corpsman, medic)
- BLS/CPR certification
Schedule: Monday-Friday, clinic hours 9:00 am-5:30 pm, Approximately 25-30 hours/week. Daily hours will vary.
Benefits: PTO
Physical requirements: Ability to stand for extended periods and occasionally lift up to 10 pounds.
Aloha Integrative Health is an equal opportunity employer.
Job Type: Part-time
Pay: From $23.00 per hour
Expected hours: 25.0 – 30.0 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Professional development assistance
Application Question(s):
- Do you have prior insurance authorization experience?
Education:
- High school or equivalent (Required)
Experience:
- pre-nursing/pre-health: 1 year (Required)
- medical assistant/nursing: 1 year (Required)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
- Licensed Vocational Nurse (California) (Preferred)
Work Location: In person
Salary : $23