What are the responsibilities and job description for the Housekeeping Houseperson position at Aloft Charlotte Ballantyne?
Job Description
Housekeeping Houseperson - HSKPHSPN
Department: Housekeeping
Reports To: General Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
As a Housekeeping Houseperson, you play a vital role in maintaining the cleanliness and overall appearance of our hotel. Your primary responsibility is to ensure that public areas, such as lobbies, hallways, and restrooms, are spotless and inviting.
Key Responsibilities:
Public Area Cleaning:
- Clean and maintain public areas, including lobbies, hallways, elevators, and stairwells.
- Dust, polish, and vacuum furniture and fixtures.
- Clean and sanitize restrooms, replenishing supplies as needed.
- Empty trash cans and dispose of waste properly.
- Clean windows, mirrors, and other glass surfaces.
- Sweep, mop, and scrub floors as required.
Guest Room Support:
- Deliver linens, towels, and other supplies to guest rooms.
- Remove dirty linens and trash from guest rooms.
- Assist with room turnovers as needed.
General Maintenance:
- Report any maintenance issues or damages to the appropriate department.
- Assist with minor repairs, such as changing light bulbs or fixing leaky faucets.
Other Duties:
- Perform additional tasks as assigned by the Housekeeping Supervisor or Manager.
- Adhere to all hotel policies and procedures.
Qualifications:
- Previous housekeeping experience preferred, but not required.
- Must have active driver license.
- Ability to work independently and as part of a team.
- Strong attention to detail and a commitment to quality.
- Physical ability to lift and carry heavy objects.
- Flexibility to work various shifts, including weekends and holidays.
Perks & Benefits:
- Medical, Dental, Vision
- Hotel Discounts
- Paid Time Off
- Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Requirements:Education
- High school diploma or GED preferred
Skills and Experience (Essential)
- 18 years of age
- Valid US State Driver-s license or an international driver-s license.
- Housekeeping experience
- Communicate in English with guests, management, staff, and co-workers to their understanding
- Knowledge of effective organizational practices
- Ability to maintain strict confidentiality
Skills and Experience (Preferred)
- Housekeeping experience preferably at a four-star property
- Fluency in Spanish
Benefits:
Employee Discounts, Vacation & Paid Time Off, Paid HolidaysSalary : $28,113 - $36,796