What are the responsibilities and job description for the Office Manager position at Almstead Tree and Shrub Care?
About Us
Almstead Tree & Shrub Care is a second-generation, family-owned arboriculture firm serving the NY, NJ, and CT tri-state area since 1964.
As a TCIA-accredited company, we are committed to environmentally responsible practices and to supporting our employees’ professional growth, safety, and quality of life.
Position Overview
We are seeking a highly organized and proactive Office Manager to lead daily office operations and serve as a key hub between our customers, field teams, and leadership.
This role combines operations management, customer service leadership, and administrative oversight.
What Success Looks Like (First 90 Days)
Office operations run smoothly with clear systems and accountability
Customer inquiries and follow-ups are handled promptly and professionally
Billing, accounts receivable, and collections processes are organized and improving
Administrative team is aligned, supported, and productive
Leadership has improved visibility into key reports and office metrics
Key Responsibilities
Oversee day-to-day office operations and administrative workflows
Supervise and support administrative staff
Serve as escalation point for customer inquiries
Support customer service and inside sales efforts
Assist with invoicing and oversee accounts receivable
Manage collections and key account follow-ups
Prepare client proposals and job documentation
Support onboarding logistics for new employees
Manage office supplies and vendors
Provide reporting and data tracking support
5–10 years of office management or administrative leadership experience
Experience in a service-based or field operations environment preferred
Proven ability to manage multiple priorities
Skills & Competencies
Strong organizational and problem-solving abilities
Excellent communication and interpersonal skills
High attention to detail and follow-through
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to lead and prioritize
Education
Associate’s or Bachelor’s degree in Business Administration or related field preferred
Equivalent experience will be considered
Compensation & Benefits
Salary: $85,000 – $95,000
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off
Opportunities for growth and advancement
Equal Opportunity Employer
Almstead Tree & Shrub Care is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.
Salary : $85 - $95