Founder's Office - BizOps Associate

Hi there! We’re Alma 👋

We’re on a mission to make immigration more accessible, transparent, and human through cutting-edge technology and thoughtful legal support. Alma is backed by top-tier investors like Bling Capital, Village Global, Forerunner, NFX, and Conviction, and founded by a diverse team of Harvard Law, HBS, and UCLA grads with experience at Cooley, McKinsey, EY, and Uber. Our legal team is made up of former Fragomen, Kramer, Ogletree, BAL attorneys and paralegals.

We’re looking for a BizOps Associate to join our Founder's Office Team. This is a critical role at the heart of our company, responsible for keeping our finances healthy, operations efficient, and systems scalable as we grow. You’ll work directly with leadership to design and execute processes that help Alma deliver on its mission.

What you’ll do

Finance

• Own strategic finance initiatives, including managing burn, forecasting cash flow, and tracking key company metrics
• Work with external accountants to maintain clean, accurate books and audit-ready financials
• Build and maintain processes for accounts receivable and accounts payable from the ground up
• Manage payroll, benefits, and compliance filings
• Prepare reports and analyses to support leadership decision-making and board/investor updates

Revenue Operations

• Partner with sales and legal teams to improve client onboarding and revenue recognition processes
• Support pipeline forecasting and ensure seamless handoffs from sales to legal
• Identify and implement tools and systems to improve revenue operations and reporting
• Track and analyze revenue metrics to highlight trends and surface insights

Legal Delivery Operations

• Work with legal teams to optimize case routing, load balancing, and capacity planning
• Build processes to improve visibility into case progress and streamline client communications
• Analyze operational bottlenecks and recommend solutions to improve team output and client outcomes

General Operations

• Build relationships across teams to understand pain points and develop scalable operational solutions
• Diligence and implement software, vendors, and tools to address recurring operational needs
• Support leadership with ad hoc projects, such as investor reporting, vendor contracts, and scenario planning
• Continuously look for ways to improve how we run Alma, bringing a proactive, problem-solving mindset to all areas of the business

Strategy

• Support leadership in key strategic initiatives e.g., market sizing for new initiatives
• Conduct competitive analyses and benchmarking to inform go-to-market strategy and pricing decisions
• Translate high-level company priorities into measurable goals, dashboards, and execution plans across teams

You should apply if

• You have 2-4 years of experience in finance, operations, or a similar role, ideally in a startup or consulting/investment banking
• You are highly organized, detail-oriented, and take ownership of your work
• You are analytical and comfortable working with financial models and operational metrics
• You communicate clearly and work well across functions, including with legal, sales, and product teams
• You enjoy building processes and improving systems in fast-moving environments
• You are excited about Alma’s mission and want to help shape the company as it grows

You should NOT apply if

• You are looking for narrowly defined, repetitive work — this role requires wearing many hats
• You are uncomfortable with ambiguity or frequent change — iteration is part of how we grow
• You prefer to work in silos and do not enjoy collaborating across teams
• You see operations as purely tactical and aren’t interested in building for scale
• You are not interested in understanding how the business as a whole operates and succeeds

What it's like to work at Alma

We’re a small, mission-driven team reimagining immigration from the ground up. That means we value thoughtful writing, cross-functional collaboration, and building systems that scale with care. We are low-ego, move fast, work across disciplines, and are always learning from our clients and from each other.

Benefits & Perks

• Hyper-competitive base salary range based on experience
• A front-row seat to startup growth, with mentorship from legal, tech, and business leaders
• Opportunities to shape internal systems, lead on strategy, and build something new

A Quick Note

We know the “perfect” candidate doesn’t exist. If this role excites you but you don’t meet every qualification, we’d still love to hear from you. Immigration is complex. So are people. That’s what makes this work so meaningful.