What are the responsibilities and job description for the Product Owner position at Ally?
Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity
The Product Owner is a key member of Ally's Digital Transformation team and will work on a variety of projects varying in size and importance. This position will work on both mobile and web channels and be out front leading Ally's auto lines of business on a variety of digital capabilities.
The successful candidate will work closely with Ally's senior management, fellow product and platform Product Owners, technology development, analytics, UX, and content teams. The Mobile Product Owner will develop stories, guide development, and conduct production validation to offer deep insights into digital content, digital journeys, and digital personalization leveraged by the best digital competitors and world class digital companies.
The Work Itself
The Skills You Bring
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $85000 - $150000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity
The Product Owner is a key member of Ally's Digital Transformation team and will work on a variety of projects varying in size and importance. This position will work on both mobile and web channels and be out front leading Ally's auto lines of business on a variety of digital capabilities.
The successful candidate will work closely with Ally's senior management, fellow product and platform Product Owners, technology development, analytics, UX, and content teams. The Mobile Product Owner will develop stories, guide development, and conduct production validation to offer deep insights into digital content, digital journeys, and digital personalization leveraged by the best digital competitors and world class digital companies.
The Work Itself
- Drive engagement with fellow product owners, stakeholders, and subject matter experts to:
- Lead requirements gathering session with business partners
- Work with cross-functional teams to identify key business requirements
- Cogently present strategy and content recommendations to partners across the organization, including senior and executive level management
- Advocate for Consumer Auto needs with enterprise digital programs
- Conduct industry and competitive analysis and stay informed on new industry trends as well as regulatory guidance that may impact any changes to the customer experience or product offering; leverage key business metrics, performance data and industry trends to recommend and lead enhancements to these features and tools
- Partner with business management and finance to define capability metrics and conduct ROI analysis
- Remain engaged in all steps of the enhancement and sprint process, including business validation/testing and participation in regularly scheduled technology releases; triage production issues with business and technology partners to ensure swift and satisfactory resolution with minimal impact to users and the business
- Ensure legal, risk, compliance, brand, and accessibility teams are engrained in the agile process and providing meaningful review/input
- Work closely with design/usability and content teams to clearly define the user experience specifications
- Drive scrum teams to meet product expectations through effective communication that bridges business needs and technology capability requirements.
- Manage delivery schedules and timelines across multiple teams, including product development, digital analytics, data collection, and platform teams; create a consistent, proactive reporting routine for standard product updates
- Actively partner with senior management to create product roadmaps that focus on optimization, innovation, and the customer experience; develop integrated roadmaps to delivery capabilities, which best support business strategies
The Skills You Bring
- 3 years of professional digital product experience; background and working knowledge of auto industry or financial services experience preferred
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; highly organized and thinks ahead
- Experience driving change and consensus across organizations; comfortable leading through influence
- Ability to work collaboratively in a dynamic, fast-paced, cross-functional environment
- Strong analytical problem solver
- Highly effective communicator (verbal and written), able to present to senior level executives and business partners
- Proven experience in working in Agile/Scrum product development lifecycles
- Bachelor’s degree in business, marketing, communications, design, technology, or related experience
- 3 years Mobile Product Owner experience
- Familiarity with customer experience - B2C servicing
- Native mobile app experience
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $85000 - $150000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Salary : $85,000 - $150,000
