What are the responsibilities and job description for the Medical Receptionist position at ally Endocrinology?
At Ally Endocrinology, we pride ourselves on offering compassionate and efficient endocrine care. We are seeking a friendly, organized, and patient-focused Medical Receptionist who will help create a welcoming and seamless experience for our patients.
The Medical Receptionist is the first point of contact for patients and plays a vital role in creating a positive experience. This role supports all front-desk operations and requires proficiency with electronic health record (EHR) systems. You will play a crucial part in managing appointments, verifying insurance, maintaining accurate medical records, and handling scheduling, check-in, and check-out processes. The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced clinical environment.
Schedule: Full-time, Monday–Friday, 7:30 AM–4:30 PM.
Duties
- Greet patients, check them in and out, and manage appointment scheduling
- Verify insurance, update demographics, and collect copays
- Answer phone calls, address questions, and route messages
- Ensure front-desk and office areas remain clean and organized
- Scan and upload documents into the EMR
- Process faxes, referrals, and medical record requests
- Upload/download data from medical devices during patient check-in (as applicable)
- Maintain strict HIPAA compliance and protect patient confidentiality
Requirements
- Previous experience as a medical receptionist (required)
- Ability to work under pressure and maintain smooth patient flow
- Experience in an endocrinology practice (highly preferred)
- Familiarity with EMR systems (AthenaOne required)
- Strong communication and customer service skills
- Ability to multitask, prioritize, and respond promptly to provider requests
- Knowledge of basic medical terminology
- Familiarity with basic medical billing and insurance
- Professional, friendly, and compassionate demeanor
- Exceptional attention to detail and organizational skills
If you meet the qualifications and are excited to join a patient-centered practice, please submit your resume. We look forward to reviewing your application.
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