Scheduling Coordinator

Job Summary
We are seeking a proactive and detail-oriented Scheduling Coordinator to join our dynamic healthcare team. In this vital role, you will manage appointment scheduling, coordinate patient flow, and ensure seamless communication between patients, providers, and administrative staff. Your expertise in scheduling systems and strong organizational skills will contribute to delivering exceptional patient care and optimizing clinic operations. This position offers an exciting opportunity to be at the heart of healthcare delivery, ensuring efficiency and patient satisfaction every day.

Duties

• Coordinate and schedule patient appointments
• Verify insurance coverage, perform insurance verification, and update patient records accurately
• Review and maintain documentation related to patient visits, Treatment plans, and records while adhering to HIPAA guidelines for confidentiality and data security.
• Assist with intake procedures, including collecting medical history, updating demographic information, and explaining clinic policies to patients.
• Manage multi-line phone systems with excellent phone etiquette to answer inquiries, reschedule appointments, and provide outstanding patient service.
• Maintain organized filing systems for records and ensure compliance with health information management standards.
• Provide front desk support by greeting patients, managing appointment confirmations, and handling clerical tasks such as data entry using Microsoft Office tools like Word and Excel.

Qualifications

• Proven experience in scheduling within a clinical or healthcare environment; clinic or dental office experience is highly preferred.
• Strong knowledge of EMR systems such as Dentrix, Eaglesoft; familiarity with Carestack is a plus.
• Excellent computer skills including proficiency in Microsoft Office Suite; ability to navigate multiple software platforms efficiently.
• Exceptional organizational skills with attention to detail in documentation review and data entry tasks.
• Bilingual abilities are advantageous for serving diverse patient populations.
• Prior experience in dental administrative field or front desk roles is highly desirable.
• Strong communication skills with professional phone etiquette and customer service orientation.
• Ability to handle high-volume phone calls using multi-line systems while maintaining professionalism under pressure. Join our team as a Scheduling Coordinator where your dedication will directly impact the quality of patient care! We value energetic professionals who thrive in fast-paced environments and are committed to supporting healthcare excellence through efficient scheduling practices.

Pay: $22.00 - $24.00 per hour

Work Location: In person

Salary : $22 - $24