What are the responsibilities and job description for the Retail Manager in Training position at Alltru Credit Union?
Alltru Credit Union, a certified Great Place to Work, isn’t just another job. It’s a career with a cause! Our employees are a driving force in helping people achieve their financial dreams! And we’re growing! Alltru is looking to add a highly motivated Retail Manager in Training to our team.
Our retail team is seeking someone that is passionate about member service, with an intense desire to learn how to be a successful retail banking manager. Are you an accomplished financial services professional with two (2) to three (3) years of experience in a direct/indirect lending environment, with working knowledge of deposit products and teller line operations? Are you a champion of member service, who is passionate about exceeding member expectations? If you possess and promote a highly positive, member-service attitude, then becoming a Retail Manager in Training at Alltru might be the next step in your professional career!
Working with members, employees and local partners, our Retail Manager in Training plays an instrumental role in delivering on our mission: Save you money. Make you money. Save you time. That’s why we exist.
Our Retail Manager in Training will be successful in:
- Delivering a high level of member service to internal and external members in alignment with the credit union’s Service Promises.
- Developing a strong understanding of Alltru’s policies, procedures, and systems relevant to the Member Experience Manager position.
- Gaining knowledge of Alltru’s employee development, people management, and employee life-cycle practices by participating in training and development opportunities as assigned.
- Cross training and building working knowledge of Alltru’s retail banking and contact center positions and their core role responsibilities including, Member Experience Representative, Member Experience Specialist, Member Experience eSpecialist, Member Experience vSpecialist, and Member Relationship eRepresentative.
The ideal candidate possesses:
- A bachelor’s degree in business management or related field. (Desired)
- Two (2) to three (3) years’ experience in a financial institution.
- Two (2) to three (3) years’ experience in a direct/indirect lending environment, with hands on experience with deposit products, and working knowledge of teller line operations.
- Strong communication skills; clearly defining performance expectations and holding others accountable for meeting established standards.
Ready to become a Retail Manager in Training and support the Credit Union in our vision to grow by providing the best member experience and employee experience in the communities we serve? Apply today and join Alltru as our next Retail Manager in Training.
