What are the responsibilities and job description for the IT Service Engineer position at AllSTEM Connections?
We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support and maintain cloud-based infrastructure and services. This role is responsible for ensuring system reliability, resolving technical issues, and optimizing performance across cloud and on-prem environments.
Key Responsibilities:
• Manage, monitor, and support Azure cloud infrastructure, including virtual machines, networking, and storage
• Provide Tier 2/3 technical support for infrastructure, application, and service-related issues
• Troubleshoot incidents, perform root cause analysis, and implement long-term solutions
• Assist with Azure deployments, configurations, and migrations
• Maintain system security, access controls, and compliance within Azure environments
• Collaborate with cross-functional teams to improve system performance and reliability
• Create and maintain technical documentation, procedures, and knowledge base articles
• Support automation efforts using scripting tools (PowerShell, Azure CLI, etc.)
Required Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 3 years of experience in IT support, systems engineering, or cloud operations
• Hands-on experience with Microsoft Azure services (VMs, Azure AD, networking, storage, etc.)
• Strong troubleshooting skills across Windows/Linux environments
• Experience with monitoring tools and incident management processes
• Proficiency in PowerShell or other scripting languages
Preferred Qualifications:
• Azure certifications (e.g., Azure Administrator Associate)
• Experience with Office 365 and Active Directory
• Familiarity with ITIL practices and service management tools (ServiceNow, Jira, etc.)
• Knowledge of backup, disaster recovery, and security best practices
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#3412
Company DescriptionKey Responsibilities:
• Manage, monitor, and support Azure cloud infrastructure, including virtual machines, networking, and storage
• Provide Tier 2/3 technical support for infrastructure, application, and service-related issues
• Troubleshoot incidents, perform root cause analysis, and implement long-term solutions
• Assist with Azure deployments, configurations, and migrations
• Maintain system security, access controls, and compliance within Azure environments
• Collaborate with cross-functional teams to improve system performance and reliability
• Create and maintain technical documentation, procedures, and knowledge base articles
• Support automation efforts using scripting tools (PowerShell, Azure CLI, etc.)
Required Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 3 years of experience in IT support, systems engineering, or cloud operations
• Hands-on experience with Microsoft Azure services (VMs, Azure AD, networking, storage, etc.)
• Strong troubleshooting skills across Windows/Linux environments
• Experience with monitoring tools and incident management processes
• Proficiency in PowerShell or other scripting languages
Preferred Qualifications:
• Azure certifications (e.g., Azure Administrator Associate)
• Experience with Office 365 and Active Directory
• Familiarity with ITIL practices and service management tools (ServiceNow, Jira, etc.)
• Knowledge of backup, disaster recovery, and security best practices
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#3412
Guiding Principles and Core Values: UP HIRE
Understanding Matters.
We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.
People Matter.
People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.
Honesty Matters.
We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.
Innovation Matters.
We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.
Relationships Matter.
We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.
Everything Matters.
We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.
Understanding Matters.
We actively listen to each other, our STEM professionals, and customers. We take the time to understand their needs to make the best connections in the industry.
People Matter.
People are at the center of our company. All decisions we make are in the best of interest of our employees, co-workers, communities, candidates and customers.
Honesty Matters.
We conduct our business with integrity and DO the right things. We ARE trustworthy partners WHO stand behind our work and people.
Innovation Matters.
We are disciplined in bringing forward new thought and solutions that guide the industry and grow our company. Continued growth secures sustainability that provides solid careers for our employees, stability for our STEM professionals, and reliability to our customers.
Relationships Matter.
We take personal responsibility for all relationships with our employees, co-workers, STEM professionals and customers. Courtesy, dignity and respect EQUAL high performance results.
Everything Matters.
We hold ourselves accountable to perform with the upmost of professionalism, attention to detail, and highest standard of service. We hit our targets and do what we say we will do.
Salary : $38