What are the responsibilities and job description for the Field Engineer position at AllSTEM Connections?
Job Title: Field IT Infrastructure Engineer
Role Overview
We are seeking a Field IT Infrastructure Engineer to provide high-touch operational support and hardware deployment across a variety of corporate, branch, and remote office environments. You will be the primary technical resource responsible for the lifecycle management of our IT infrastructure-including installs, moves, adds, and changes (IMAC), as well as critical hardware repair and network troubleshooting.
This is a hands-on, fast-paced role for an engineer who thrives outside of a traditional office. You will manage a diverse hardware stack-from standard workstations and peripherals to network appliances and specialty site-specific devices. If you are a self-motivated technical expert who enjoys complex troubleshooting and is ready to support mission-critical infrastructure in the field, we want to hear from you.
Key Responsibilities
Infrastructure Support & Deployment
IMAC Operations: Execute physical installation, relocation, and configuration of IT assets (workstations, peripherals, network routers, and specialized site devices).
Break-Fix & Maintenance: Perform advanced implementation, support, and repairs on a wide variety of hardware, including desktop devices, telephone systems, and network peripherals.
Systems Administration: Provide foundational support for server platforms and core business applications (MS Office/Outlook), ensuring minimal downtime for all site users.
Technical Operations
Troubleshooting: Diagnose and resolve complex hardware and software issues. Apply deep technical knowledge to ensure devices meet operational requirements.
Operational Readiness: Ensure that site-specific hardware-including digital display systems and proprietary peripheral technology-is fully functional and integrated with the broader enterprise network.
Travel & Coordination: Manage site visits according to service request timelines. Maintain high availability and flexibility for on-call duties, weekend, and off-hour maintenance windows as required by business operations.
Qualifications & Requirements
Minimum Qualifications
Education: 2-4 years of formal IT training OR 3 years of equivalent professional experience.
Experience Baseline: Demonstrated success in hands-on IT field support and hardware deployment.
Technical Mastery: Proficiency in Windows workstation environments, network hardware basics, and peripheral troubleshooting.
Certification: CompTIA A Certification is highly preferred.
Preferred Attributes
Excellent verbal and written communication skills-you must be comfortable guiding non-technical staff through minor issues on-site.
Strong "Service-First" mindset; ability to apply technical processes to address immediate business needs under pressure.
Ability to work independently with minimal supervision across various site environments.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Perry
Branch Phone:
Location:
Houston, TX
Role Overview
We are seeking a Field IT Infrastructure Engineer to provide high-touch operational support and hardware deployment across a variety of corporate, branch, and remote office environments. You will be the primary technical resource responsible for the lifecycle management of our IT infrastructure-including installs, moves, adds, and changes (IMAC), as well as critical hardware repair and network troubleshooting.
This is a hands-on, fast-paced role for an engineer who thrives outside of a traditional office. You will manage a diverse hardware stack-from standard workstations and peripherals to network appliances and specialty site-specific devices. If you are a self-motivated technical expert who enjoys complex troubleshooting and is ready to support mission-critical infrastructure in the field, we want to hear from you.
Key Responsibilities
Infrastructure Support & Deployment
IMAC Operations: Execute physical installation, relocation, and configuration of IT assets (workstations, peripherals, network routers, and specialized site devices).
Break-Fix & Maintenance: Perform advanced implementation, support, and repairs on a wide variety of hardware, including desktop devices, telephone systems, and network peripherals.
Systems Administration: Provide foundational support for server platforms and core business applications (MS Office/Outlook), ensuring minimal downtime for all site users.
Technical Operations
Troubleshooting: Diagnose and resolve complex hardware and software issues. Apply deep technical knowledge to ensure devices meet operational requirements.
Operational Readiness: Ensure that site-specific hardware-including digital display systems and proprietary peripheral technology-is fully functional and integrated with the broader enterprise network.
Travel & Coordination: Manage site visits according to service request timelines. Maintain high availability and flexibility for on-call duties, weekend, and off-hour maintenance windows as required by business operations.
Qualifications & Requirements
Minimum Qualifications
Education: 2-4 years of formal IT training OR 3 years of equivalent professional experience.
Experience Baseline: Demonstrated success in hands-on IT field support and hardware deployment.
Technical Mastery: Proficiency in Windows workstation environments, network hardware basics, and peripheral troubleshooting.
Certification: CompTIA A Certification is highly preferred.
Preferred Attributes
Excellent verbal and written communication skills-you must be comfortable guiding non-technical staff through minor issues on-site.
Strong "Service-First" mindset; ability to apply technical processes to address immediate business needs under pressure.
Ability to work independently with minimal supervision across various site environments.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Perry
Branch Phone:
Location:
Houston, TX