What are the responsibilities and job description for the Account Management Expert- Allstate Dealer Services position at Allstate Insurance?
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Allstate Dealer Services Account Manager plays a critical role in driving the success and growth of a strategic external partner within the automotive Finance & Insurance (F&I) industry. Acting as the primary relationship owner, this role connects the partner, dealer network, field teams, and internal Allstate stakeholders to deliver strong results and exceptional partner experiences.This is a newly launched account, offering a rare opportunity to help build something from the ground up. The Account Manager will lead both strategic and operational efforts-creating new processes, improving existing workflows, and setting the foundation for long term success. This role is ideal for a self starter who thrives in ambiguity, enjoys building structure where none exists, and wants to make a visible impact.
Why This Role Is Exciting:
This is fast paced, front line work at the heart of Allstate Dealer Services (ADS). You'll have the autonomy to shape how the work gets done, the creativity to solve new challenges, and the influence to help define the future of a growing organization. If you enjoy startup like environments, ownership, and meaningful impact-this role offers all of that within the stability of a trusted, well known brand.
Key Responsibilities
- Own the endtoend management of a key partner account, ensuring longterm health, growth, and success
- Build strong, collaborative relationships with internal teams (operations, marketing, finance, compliance, legal, and field partners)
- Serve as the primary point of contact for daytoday issue resolution, leveraging deep automotive F&I expertise and knowledge of Allstate Dealer Services offerings
- Lead quarterly business reviews, including preparation, facilitation, and followup action planning
- Drive account growth through organic expansion initiatives and identification of new business opportunities
- Develop, coordinate, and evolve reporting and analytics to meet changing business needs
- Partner with internal brand, compliance, and legal teams to manage and execute partner marketing initiatives
- Translate partner goals and objectives into actionable strategies that increase profitability and customer satisfaction
- Oversee contract compliance and manage negotiations related to changes, KPIs, and performance outcomes
- Support financial forecasting and modeling, ensuring alignment with company guidelines and deadlines
- Represent Allstate Dealer Services in client meetings, strengthening relationships and promoting products and solutions
What You'll Bring
- 7 years of relevant experience (preferred), ideally within automotive F&I, account management, partnerships, or a related field
- Proven ability to operate independently and manage multiple priorities in a fastmoving environment
- Strong problemsolving skills and comfort navigating ambiguity
- Technological proficiency and a mindset for continuous improvement
- Excellent communication, relationshipbuilding, and stakeholder management skills
- A passion for building, leading through influence, and driving results
Supervisory Responsibilities
- This role does not have direct supervisory responsibilities.
#LI-BS1
Skills
Client Relationship Management, Complexity Management, Consultative Approach, Data Insights, Microsoft Excel, Start-Up Environment, Synthesize Information, Synthesizing Complex InformationCompensation
Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.