Customer Service Rep

Full job description

Allstaff Staffing and Recruiting is an Equal Employment Opportunity Employer

Key Responsibilities:

• Check for any failed orders and investigate what happened and report any issues to P&P supervisors.

• Enter orders and create pick Sheets

• Check emails throughout the day and respond in a timely manner.

• Answer phone calls.

• Check for orders and print them throughout the day.

• Keep multiple LPN's and packing slips together.

• Support customers/team members with problems or concerns.

• Notify customers when their supplies arrive.

• Work with supervisors and managers from other Departments.

• Print no-shipments a give to necessary leads or supervisors.

• Fill out daily logs and reports daily.

• Check on and handle customer pick-ups.

• Ensure customers are billed on a timely and accurate manner

• Assist with inventory counts when needed

Qualifications:

• Accuracy, Attendance & Punctuality, Attention to Detail, Clerical.

• Must be Bilingual – Reading and writing

• Computer usage, Window operating system, MS Online.

• Strong Excel knowledge

• Strong Written Skills

Physical Requirements:

• Must be able to stand, lift, push, pull, bend, and move throughout the shift.

• Must be able to lift up to 35lbs