What are the responsibilities and job description for the Call Center Representative position at AllSeason Solar & Roofing?
Mission Statement
AllSeason Solar is one of the Tri-State areas Top Solar Companies, rated by total installation volume and customer satisfaction surveys. Our mission is to deliver custom designed, state of the art solar systems that yield significant savings with the best warranties at the best price.
Job Overview
AllSeason Solar is seeking a persuasive, intelligent, ambitious individual looking for a career opportunity within a rapidly growing company. This position is focused primarily on reaching out to leads in order to set up In-Home and Virtual appointments with our Solar Consultant. If you are a fast-talking, highly motivated person that thrives in a high energy environment AllSeason is waiting for you! As an AllSeason employee, you are paid weekly- we offer a competitive starting wage based on prior experience.
What you’ll be doing | The role
- Set appointments via outbound calls, making a minimum of 25 calls per hour to set an appointments
- Educate customers on product offerings and services
- Meet or exceed appointment setting and quality goals within system guidelines
- Handle every prospect, customer, and co-worker with World Class Service
- Enter data in to the CRM accurately
- Call prospects and start up conversations with decision-makers using proven methodology
- Complete continued product education to better service customer calls
- Remain focused, despite any background noise
- Use Windows operating system and Microsoft Office/Excel
What you’ll bring | The person
- 1 year experience in outbound phone sales
- Ability to work in a fast-paced environment and collaborate effectively as a team member
- A positive attitude with the ability to multi-task
- Excellent customer service and phone skills
- Strong verbal communications, problem-solving, time management and organizational skills
- Working knowledge of Windows operating system and Microsoft Office
- Ability to work independently & with a team is a must!
What’s in it for you| The Benefits
- Competitive Hourly Wage
- Paid Training
- Full complement of Employee Benefits including Health, Vision!
- Paid Holidays, PTO and Vacation Days!