What are the responsibilities and job description for the Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC position at AllSearch Professional Staffing?
Field Service Technician - Manufacturing - Base Salary to 33.00/hour - Charlotte, NC
- Our client, a well-established and growing manufacturer of industrial equipment, is seeking a Field Service Technician to provide technical service and support for industrial machinery and equipment. This role is responsible for troubleshooting, maintenance, repairs, equipment installations, start-ups, inspections, upgrades, and operator training. The Field Service Technician will provide both on-site and telephone technical support while assisting with parts, warranty issues, product testing, and equipment performance.
Responsibilities:
- Diagnose, troubleshoot, maintain, and repair industrial machinery and equipment
- Perform on-site equipment installations, start-ups, inspections, upgrades, and operator training
- Provide field and telephone technical support for equipment troubleshooting, maintenance, and repair issues
- Evaluate equipment performance and identify potential product, maintenance, or service improvements
- Coordinate field service activities from initial work request through completion
- Assist customers and internal teams with equipment applications, product testing, and demonstrations
- Provide technical support for equipment parts identification, selection, and inventory needs
- Document service work, maintenance activities, equipment findings, repairs, and customer issues
- Assist with equipment warranty and product-related issues through resolution
- Travel approximately 1 - 2 times per month for customer installations and service visits
Qualifications:
- 1 years of relevant technical, maintenance, or service experience
- Experience maintaining and/or troubleshooting industrial machinery or equipment
- Mechanical troubleshooting and equipment repair experience
- Ability to travel approximately 1 - 2 times per month for customer installations and service visits
Compensation:
- Base salary in the 25.00/hour - 33.00/hour range
- Health, dental, and vision insurance
- Paid time off and company holidays
- Stable, team-oriented work environment
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