General Service

Description

Purpose & Objective:

The General Service Technician is a vital role in the shop, ensuring that all work requested by the customer is completed and that the car is returned in a cleaner condition than when we found it. In addition, this role helps make sure the shop is clean, organized, stocked, and safe.

Primary

Job Responsibilities and Duties:

• Ensure a great customer experience by performing the shop's Quality Control Inspection process and a mini-clean on all vehicles on which we completed repairs or services.
• Ensure the shop is kept clean and stocked. This includes, but is not limited to: cleaning and stocking the shop bathroom/locker room; keeping the shop floors clean and free from debris, fluids, used parts, etc.; regularly walking outside the grounds and ensuring they are clean and free from trash, debris, leaves, etc.
  
  

Secondary

• Driving the Company van to pick up parts and shuttle customers as needed.
• Assisting with the loaner car fleet to ensure the fleet is clean and ready for rental.
  
  

Additional responsibilities and duties may be required based on the business's needs.

Requirements

Qualifications, Knowledge, Skills, and Abilities :

• Basic knowledge of passenger automobiles in order to identify components in engine compartment and undercarriage for the purpose of checking repairs.
• Skilled in basic automotive repair skills such as how to change a tire, or how to change oil.
• Ability to get into and out of a vehicle without assistance, including ability to operate/drive a vehicle.
• Must possess a valid US Driver's License and ability to drive with passengers.
• Physically capable of performing tasks that involve grasping, pushing, pulling, lifting items (including over 50 pounds), bending, and reaching overhead.
• Ability to stand for extended periods, typically up to 8 hours.
• Capable of maintaining a fast-paced work rhythm for extended durations.
• Ability to perform physical maneuvers for various tasks in the shop, such as sweeping, pushing a floor cleaning machine, reaching high and low with hands/arms, and other full body movements as needed to complete job.
• Skilled and able to interact with customers in a professional manner for the purpose of answering general customer questions in person and completing shuttle rides.
• Skilled and able to read/write english on a computer and on paper.
• Skilled and able to perform basic counting and math.
• Ability to perform major and fine motor skill movements in the process of using various tools and techniques for the purpose of repairing and servicing vehicles.
  
  

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.