OSP Supervisor

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. This position is primarily a working field Supervisor for FTTP. The Supervisor will oversee an entire wing of FTTP Construction (String, MST or Distribution Cable), with Team Leads reporting directly to the Supervisor. The Supervisor will serve as direct report to the FTTP Construction Manager for the purposes of monitoring and developing all FTTP personnel and processes. The Supervisor will assist the Manager with administrative tasks, personnel issues, production agendas and efficiency initiatives. Responsibilities 1. Provide daily oversight of String, MST and/or Distribution Cable Teams in the field. 2. ALL Field Engineering oversight and updates on Construction progress. 3. ALL Resolutions in active Market whether delegating or individually resolving. 4. Splicing/Testing Coordination. 5. Fiber Locator oversight. 6. Assure that production outpaces deadlines at all times, adjusting staffing in the field as needed to fit priorities. 7. Procure tools and job-related items as needed. 8. Monitor associates’ daily team assignments and track overall clock-in/clock-out accuracy. 9. Weekly associate meetings and quarterly reviews. 10. Deliver coaching and/or corrective action to associates as needed, escalating issues to Manager when appropriate. 11. Assure that every OSP associate completes all periodic training modules in a timely fashion. 12. Report staffing and construction quality trends to Manager. 13. Coordinate with Warehouse personnel and Fiber Design team to assure accurate inventory and efficient scheduling of OSP workflow. 14. Other duties as assigned. Qualifications EXPERIENCE: Previous Team Leadership is required. Supervisor is expected to have a full working knowledge of all areas of OSP Construction within 90 days of promotion. Previous Underground and Aerial construction is preferred. COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES: • OSP cross-training will be provided for the right candidate—attitude, culture and leadership abilities are key to this position. • Knowledge of underground and aerial construction, and splice docs. • Must be a team player and problem solver who can facilitate teamwork between different aspects of construction and maintain high morale while exceeding production goals. • Must be an excellent problem solver and have the ability to prioritize objectives. • Must work well with other Supervisors and be able to communicate effectively with stakeholders on all levels. • Must be able to work outside in all seasons and operate all related OSP and/or warehouse-related equipment. • Must have adequate Time Management skills People are our passion. At ALLO, we don’t treat you like a number. You’re a human being. Get ready to plug into the perks at ALLO: Free internet? You bet. Plus, awesome discounts on other ALLO services. Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts. Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program. Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people. Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members. Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com. ALLO is a Drug Free and Tobacco Free Workplace. ALLO Fiber is a telecommunications company that has provided fiber internet, TV, and phone service to residents and businesses since 2003. We also proudly offer various technical solutions for businesses outside our fiber footprint. ALLO’s growth and success since 2003 are largely thanks to our reputation for exceptional customer service, future-proof technical capabilities, experienced and knowledgeable personnel, and superior products. We have worked hard to develop a world-class network to expand business opportunities, create jobs, and improve quality of life. At ALLO, we take great pride in providing residents and businesses with unmatched entertainment and communications options while being active in our communities and remaining local in our operations. Our mission is to create, connect, and serve Gigabit communities and end the digital divide one customer at a time. EEO Info | EEO Letter | EPPA Info | FMLA Info