Risk Management Specialist Associate

Department: 16001230 Risk Management
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union-NCT
Weekend Rotation: None
Job Profile Summary: In this role, you’ll play a key part in ensuring safety and compliance across our organization. Your responsibilities will include managing the recall system, reviewing safety events, overseeing the daily operation of the safety event reporting system, and supporting policy development. Your expertise will help drive safe, efficient, and reliable processes every day.

Job Description:

Requires someone with close attention to detail, self-initiative, organizational and project management skills, the ability to work and think independently, with excellent critical thinking skills. Primary role is responsible for independently maintaining the recall management system and functions as part of the Risk Management team reviewing safety events, daily management of the safety event reporting system and supporting policy related work.

Principle Responsibilities

• Maintain the daily functions of the recall management system and safety event reporting system.
  • Recall management: primary oversight of the recall management system. Independently review and analyze recall management data, compile reports, approve and add appropriate users, remove users no longer needing access, maintain facility lists, maintain integration of data from other sources within the organization. Escalate issues as needed to Risk Managers or other key leaders and partner with Risk Management team members to address recalls that require additional actions.
  • Safety Event Reporting system: independently review and analyze patient and visitor safety reports to apply the appropriate severity code. Review and analyze daily, weekly, and monthly reports to ensure data integrity, reviewing access requests and submit tickets to ensure appropriate leaders have necessary access, provide training for users, set up reports and dashboards, review requests for enhancements and use critical thinking skills to make recommendations for changes, support Risk, IS, and Safety/Quality leaders as needed with overall safety event reporting system. Provide support and guidance as new modules are added to application.
• Maintain policy related functions.
  • Risk Management owned policies: manage renewal process by working within the Allina intranet and the policy management system in collaboration with the Risk team members and subject matter experts. Review policy statuses, run reports, and ensure accurate and up to date policy content. Provide content recommendations as needed.
  • Risk Management as stakeholder policies: point-of-contact for policy owners, review for appropriateness of Risk Management being a stakeholder, collect feedback from Risk Management team, collate feedback and send back to policy owners.
  • Serve as a participant in the System Policy Council, provide guidance and assistance to leaders throughout the organization as needed regarding the policy approval process, serve as a resource for questions about policy templates, how to use the policy management system, and assist as needed to post the policy documents on the Allina Health intranet.
• Document Management and Data Management
  • Serve as the Risk Management Department’s internal expert on the safety event report/grievance management system to pull data, present to risk and legal team for analysis, and assist in developing reports and dashboards for presentation to various system leadership teams.
  • Research, analyze, and recommend best practice information for risk team. Must be proficient with Microsoft Office tools.
  • Manage the Risk Management page on the Allina intranet. Organize and update the Risk related Teams groups in MS Teams. Take minutes for various meetings and send out invitations as needed.
  • Draft safety alerts and advisories per direction of Risk Managers.
• Support risk management projects needs
  • Develop timelines, flowcharts, presentations, and documents related to risk project work, maintain organization of projects as needed.
• Other duties as assigned.

Required Qualifications

• Associate's or Vocational degree in Healthcare/Project Management/Business Administration
• 2 to 5 years experience in Healthcare administration or project management, familiarity with healthcare regulatory compliance

Preferred Qualifications

• Bachelor's degree in Healthcare/Project Management/Business Administration

Licenses/Certifications

• Certification/License in healthcare preferred

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shifts
• No weekends
• Remote position

Pay Range:

Pay Range: $27.65 to $37.90 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Paid Caregiver Leave
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.