Senior Manager, Business Operations

Senior Manager, Business Operations, North American Underwriting Group

Location: New York City (Manhattan)

Join a team focused on enabling business growth through support of Underwriters and Underwriting leadership. Business Operations identifies and delivers on opportunities for continuous improvement. Allied World is investing in technology and capabilities to enable our underwriters to deliver on our growth ambitions and adapt to future ways of working.

The team focuses on:

•                    Leveraging data, AI and automation to increase efficiency and enable underwriters to focus on decision making and market engagement

•                    Delivery of data and analytics to underwriters to support key processes and broker / client engagement

•                    Management of offshore operations resources to support delivery of services

•                    Driving change management to ensure underwriters embrace new platforms and ways of working

•                    Supporting Allied World’s Global Placement team to ensure they are equipped to support underwriters to win multinational insurance program business

•                    Supporting US Programs underwriters to evaluate, onboard and implement new programs

Key responsibilities:

•                    Lead project teams of underwriters, IT, Operations and other support centers to deliver on growth initiatives

•                    Understand and document underwriter, leadership and other stakeholders’ requirements

•                    Work with IT, Operations, and other support centers to develop solutions that meet requirements

•                    Spearhead communications and change management across North America Underwriting and Operations – for specific initiatives and wider range of enablers that are targeted for delivery in the next 6-24 months

•                    Work with offshore Operations and project teams to manage their delivery

•                    Identify and deliver on opportunities for continuous process improvement

Compensation:

The below annualized base pay range is a broad range based on analysis of similar positions in the market.  The actual base pay for the position may be above or below the listed range and determined by a number of considerations, including but not limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment.  Base salary represents one component of Allied World’s comprehensive total reward package, which may also include annual incentive compensation rewards. 

Salary range:  $115,000 - $130,000

Skills and experience:

•                    15 years of project management experience, including 5 in the insurance industry.

•                    Experience in driving delivery of process improvement and change projects, working with IT and cross-functional teams. Excellent organizational skills to ensure timely delivery.

•                    Ability to understand, document and communicate requirements to turn opportunities for improvement into solutions.

•                    Strong, demonstrated influencing skills, written & verbal communication. Experience working with and influencing senior leadership and senior team members in projects.

•                    Able and willing to identify and propose new approaches and ideas for improvement.

About Allied World

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. 

  

Our generous benefits package includes Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law. 

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world.