What are the responsibilities and job description for the Security Officer Patrol Monitor position at Allied Universal?
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Patrol Monitor in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and deliver outstanding customer service. In this role, you will support daily operations through clear communication, teamwork, and integrity while contributing to a caring, reliable, and innovative environment.
Position Type: Full Time
Pay Rate: $25.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 03:00 PM - 11:30 PM |
| Tue | 03:00 PM - 11:30 PM |
| Wed | 03:00 PM - 11:30 PM |
| Thur | 03:00 PM - 11:30 PM |
| Fri | 03:00 PM - 11:30 PM |
What You'll Do:
- Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out site-specific procedures, access guidelines, and appropriate emergency response activities within a retail location.
- Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with management and/or first responders as needed.
- Conduct regular and random foot patrols throughout common areas, entrances, corridors, parking areas, and the exterior perimeter to help identify unusual activity and/or policy concerns.
- Monitor assigned areas for security-related issues such as unauthorized access, loitering, and/or suspicious behavior, and report concerns according to site procedures.
- Support daily operations by assisting with directions, answering general questions, and helping to address customer service concerns while maintaining awareness of security-related conditions at the location.
Minimum Requirements:
- At least 1 year of security-related experience is required.
- Being comfortable using a computer or tablet is preferred.
- Alarm panel experience is preferred.
- Customer service experience is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Salary : $25