Security Officer Patrol Customer Care

Security Officer Patrol Customer Care

Overview

Job Description

As a Security Officer Patrol Customer Care in Saint Louis, MO, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a government location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and support a welcoming environment through strong customer service and communication. In this role, you will contribute to daily operations with integrity, teamwork, and a people-first mindset while bringing reliability, agility, and innovation to every shift.

Position Type: Full Time

Pay Rate: $20.13 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, staff, and the public by following site-specific procedures, access protocols, and other security-related policies at a government location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel when appropriate.
• Conduct regular and random unarmed patrols throughout buildings, grounds, entrances, and perimeter areas to help to deter unauthorized activity and identify security-related concerns.
• Monitor entry and exit points, verify credentials when required, and document observations, incidents, and unusual activity in accordance with post orders and reporting procedures.
• Support emergency response activities, including assisting with evacuations, traffic direction, and crowd management, while maintaining professional interactions with employees and visitors.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Experience with handcuffs, pepper spray, and/or baton is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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