Security Officer Patrol Customer Care Associate

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Care Associate in Rockville, MD, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a commercial real estate location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. In this people-first role, you will support tenants and visitors with outstanding customer service and communication while working with a team that values agility, reliability, innovation, and integrity.

Position Type: Part Time

Pay Rate: $19.24 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and document observations, actions taken, and/or unusual activity.
• Conduct regular and random patrols throughout buildings, common areas, parking areas, and perimeter locations to help to deter unauthorized activity and/or identify security-related concerns.
• Monitor access points, lobbies, and/or visitor traffic, assist with directions and information, and report maintenance, lighting, and/or property issues to the appropriate contacts.
• Support Allied Universal standards by communicating clearly with property management, tenants, and/or first responders when needed, while following post orders and site-specific instructions.

Minimum Requirements:

• Must have at least 6 months of security-related experience.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $19