Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Reception in Rochester, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will serve as a welcoming, highly visible presence for tenants and visitors. You will manage access, monitor entry activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Staff the front desk, greet and screen visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor logs.
• Monitor access points, cameras, alarms, and other assigned systems; report unusual activity, maintenance concerns, and access-control issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and communicating with Allied Universal leadership and emergency responders as needed.
• Provide directions, answer general questions, receive deliveries, and support a professional, welcoming lobby environment.

Minimum Requirements:

• Possess a New York State Security Guard License.
• Comfort using a computer or tablet is preferred.
• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.